Support

At GifTay, we are committed to providing you with the best possible experience. If you’re encountering any issues or have questions about our App, we’re here to help.

Before reaching out to our support team, we encourage you to review our [/terms-and-conditions](Terms & Conditions) and [/privacy-policy](Privacy Policy). These documents provide important information about the use of our App and how we manage your data. Understanding them can help answer some common questions and set your expectations about our service.

If you still have a question or need assistance, don’t hesitate to reach out. Our dedicated support team is here for you.

Contact Our Support Team

The best way to get in touch with us is via email at mailto:support@giftay.co.uk.

Please provide as much detail as possible in your email, including the version of the App you’re using, your device model, and a clear description of the issue or query. This will help us assist you more effectively.

We aim to respond to all queries within 48 hours, though response times may vary during peak times or holidays. We appreciate your patience and understanding.

Thank you for choosing GifTay. We are here to ensure your experience with our App is as smooth and enjoyable as possible